Something is broken
Users are blocked and tickets are piling up.
Application support, incident resolution and user support, handled by consultants who already know the platform rather than a first-line queue.
Application supportMicrosoft Dynamics 365 · F&O · Business Central
The Dynamics 365 team you don't have to hire.
Helping businesses and Microsoft Dynamics partners maximise the value of their ERP investment through expert consulting, support, development and managed services.
Fig. 01 — D365 process estate
Resolution ×1.95
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ManufacturingDistributionRetailLogistics & WarehousingProfessional ServicesWholesale TradeFood & BeverageE-commerce
Where you are today
Start with what's actually going wrong.
Most people arrive here in one of three situations. Pick the one that sounds like yours.
It went live, then stalled
The system runs, but the value never landed.
Process optimization, performance optimization, release management and continuous improvement, so the investment keeps paying back after go-live.
Managed servicesYou need more capacity
A project needs Dynamics people you don't have.
Functional consultants, technical consultants and solution architects, embedded in your team or delivering under your brand and governance.
Delivery capacityWho we are
Functional and technical depth across the Dynamics 365 estate.
At SupProX we specialise in Microsoft Dynamics 365 Finance & Operations and Business Central, providing functional and technical expertise to organizations across manufacturing, distribution, retail, logistics, professional services, and other industries.
What we cover
Two platforms. Four service lines.
From a single escalation to a full managed-service engagement, engaged the way that suits your delivery model.
01
Finance & Operations
Finance, supply chain, warehouse, manufacturing and system administration for enterprise D365 F&O.
02
Business Central
Implementation support, application maintenance, integrations and custom development for D365 BC.
03
Managed Services
Incident resolution, monitoring, release management and continuous improvement, handled continuously rather than ad hoc.
04
Staff Augmentation
Functional consultants, technical consultants and solution architects, embedded in your team.
How we engage
Four ways to work with us.
Engagement models are flexible by design. These are the four shapes the work usually takes.
M / 01
Managed service
We take ongoing ownership of your application health: monitoring, incident resolution, release management and continuous improvement, on a continuing basis rather than ticket by ticket.
Best for
Organizations running Dynamics 365 in production without a dedicated internal support team.
M / 02
Project support
A defined piece of work with a defined end: implementation support, an integration, a process optimization exercise or a custom development package.
Best for
A go-live, a migration or a specific gap that needs closing without a long-term commitment.
M / 03
Embedded consultants
Functional consultants, technical consultants, solution architects and project delivery support, working inside your team under your governance.
Best for
Teams that need experienced hands on the platform rather than another vendor relationship to manage.
M / 04
Partner delivery capacity
We integrate into partner delivery models, providing experienced Dynamics 365 F&O consultants under your brand and governance.
Best for
Microsoft Dynamics partners who need to scale delivery on a project without hiring against it.
How we work
No account layer between you and the people doing the work.
SupProX is small on purpose. The first conversation is with the person who runs the company, and the consultants you meet are the consultants you get.
Technology should support business growth, not create complexity.
The SupProX operating principleLet's talk about your Dynamics 365 environment.
Whether you need day-to-day application support or extra delivery capacity for a project, we'll tell you straight whether we're the right fit.
Contact us